Frequently Asked Questions
Everything you need to know about our performance running gear and global mission.
What is Janji's mission regarding clean water?
We donate 2% of all proceeds to support clean water projects in the countries that inspire our seasonal collections, ensuring every run has a global impact.
When will my order ship?
Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-7 business days depending on your location.
What is your return policy for running apparel?
We offer free returns and exchanges within 30 days of purchase, provided the items are in original condition with tags attached.
How do I care for my technical fabrics?
To maintain the performance of your gear, we recommend machine washing on cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How do I find the right size?
Our gear is designed with an athletic fit. Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.